Privacy Policy

Privacy Policy – ComfortSeat Bangladesh

Last Updated: May 10, 2026

At ComfortSeat Bangladesh, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit,
use our services, or make a purchase from comfortseatbd.com.

By accessing or using our website and services, you agree to the collection and use of information in
accordance with this Privacy Policy. If you do not agree, please do not use our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised “Last Updated” date.

Information We Collect

Information You Provide Directly

• Full name
• Phone number
• Email address
• Billing and shipping address
• Payment confirmation details
• Account login details (if applicable)
• Customer support inquiries and communication records

Shopping Information

• Products viewed
• Cart and wishlist activity
• Purchase history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking information

How We Use Your Information

Provide Products & Services

• Process and confirm orders
• Deliver products
• Handle returns or exchanges
• Manage customer accounts

Customer Support

• Respond to inquiries
• Improve customer experience
• Resolve issues efficiently

Marketing & Promotions

We may send promotional offers, product updates, and marketing communications via:

• Email
• SMS
• Social media advertisements

You can unsubscribe from promotional communications anytime.

Security & Fraud Prevention

We use collected information to detect suspicious activities and protect our website and customers.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, personalize your experience,
and analyze traffic.

You may disable cookies through your browser settings, though some website features may not function properly.

Third-Party Services

We may work with trusted third-party providers for:

• Payment processing
• Shipping & logistics
• Website hosting
• Analytics and advertising services

These providers only access information necessary to perform their services and are required to protect your data.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal obligations
• Resolve disputes

Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Request data portability where applicable

To exercise these rights, contact us directly.

Security of Your Information

We implement reasonable security measures to protect your information. However, no online transmission
or storage system can be guaranteed 100% secure.

Please avoid sharing sensitive information through unsecured communication channels.

International Data Transfers

Your information may be processed or stored outside Bangladesh when necessary through trusted service
providers with appropriate data protection safeguards.

Complaints

If you have concerns about how we handle your personal information, please contact us.
We will respond promptly and work to resolve your concerns.

Contact Us