TERMS OF SERVICE
OVERVIEW
At the heart of our brand is a simple belief:
Choose Comfort. Choose Health. Choose ComfortSeat Bangladesh.
We are dedicated to offering ergonomic office chairs and seating solutions that enhance posture, support productivity, and promote long-term workplace well-being. Our goal is to provide quality products and a reliable online shopping experience for every customer.
By accessing this website, browsing its content, or purchasing any product, you agree to be legally bound by these Terms of Service and any related policies published on this site. These Terms apply to all individuals and entities who interact with our platform, including visitors, customers, and business partners.
If you disagree with any part of these Terms, you should immediately discontinue use of the website and its services.
We may revise, update, or modify these Terms at any time. Any changes will be posted on this page, and continued use of the website after such updates indicates your acceptance of the revised Terms.
Our online store may rely on trusted third-party technology providers to ensure secure payment processing and smooth e-commerce functionality.
SECTION 1 – ELIGIBILITY & WEBSITE USE
By using this website, you confirm that:
- You are legally capable of entering into binding agreements under the laws of Bangladesh.
- You will not use our products or website for any unlawful activity.
- You will not attempt to damage, hack, disrupt, or interfere with our website systems.
Any violation of these Terms may result in suspension or permanent restriction of access to our services.
SECTION 2 – PRODUCT INFORMATION & PRICING
- All prices are displayed in Bangladeshi Taka (BDT).
- Prices, promotions, and product availability may change without prior notice.
- We strive to display accurate product descriptions and images; however, slight variations in color or appearance may occur due to device screen differences.
- We reserve the right to limit product quantities or discontinue items at our discretion.
SECTION 3 – ORDERS & PAYMENT
- An order is considered confirmed only after verification via phone, email, or successful payment processing.
- We reserve the right to cancel orders due to pricing errors, stock limitations, or suspected fraudulent activity.
- Customers must provide accurate billing and delivery information to avoid order delays.
If we cancel an order, any paid amount will be refunded according to our refund process.
SECTION 4 – SHIPPING & DELIVERY
- We provide delivery services across Bangladesh.
- Delivery timelines depend on location and product availability.
- We are not responsible for delays caused by courier companies or events beyond our control.
- Delivery charges (if applicable) will be clearly communicated before checkout.
SECTION 5 – INTELLECTUAL PROPERTY RIGHTS
- All website content including logos, brand name, product descriptions, chair designs, images, graphics, videos, icons, layout, and written materials are the exclusive property of ComfortSeat Bangladesh or its authorized partners.
- These materials are protected under applicable copyright, trademark, and intellectual property laws of Bangladesh and international regulations where applicable.
- You are permitted to access and use this website for personal and non-commercial purposes only.
- You may NOT copy, reproduce, republish, upload, distribute, modify, sell, reverse-engineer, or exploit any content from this website without prior written permission from ComfortSeat Bangladesh.
- Nothing in these Terms grants you ownership rights, license, or legal interest in any intellectual property belonging to ComfortSeat Bangladesh or any third party.
- Unauthorized use of our brand materials, content, or design elements may result in legal action under applicable intellectual property laws.
- The name “ComfortSeat Bangladesh,” our logo, product names, taglines, and branding elements are protected trademarks and may not be used without written authorization.
- Any third-party trademarks or brand names appearing on this website remain the property of their respective owners.
- All rights not expressly granted under these Terms are fully reserved by ComfortSeat Bangladesh.
SECTION 6 – RETURNS & WARRANTY
- Returns are accepted only according to our official Return Policy.
- Warranty coverage (if applicable) applies strictly to manufacturing defects.
- Physical damage, misuse, improper assembly, or unauthorized repair voids warranty.
- Proof of purchase is required for warranty claims.
SECTION 7 – USER SUBMISSIONS & FEEDBACK
If you submit reviews, suggestions, ideas, or other content to us:
- You grant us the right to use, publish, modify, or display such content for marketing or business purposes.
- You confirm that your submission does not violate any intellectual property or legal rights of others.
- We reserve the right to remove inappropriate, offensive, or unlawful content.
SECTION 8 – PERSONAL DATA
Your personal information is collected and processed according to our Privacy Policy. We are committed to protecting customer data and do not sell personal information to third parties.
SECTION 9 – ERRORS & OMISSIONS
Occasionally, there may be typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct such errors and update information at any time without prior notice.
SECTION 10 – PROHIBITED ACTIVITIES
You are strictly prohibited from:
- Using our website for illegal purposes
- Violating intellectual property rights
- Uploading harmful software or malicious code
- Collecting customer data without permission
- Misrepresenting your identity
Violation of these rules may result in immediate termination of access.
SECTION 11 – DISCLAIMER OF WARRANTIES
Our website and services are provided on an “as available” basis. While we strive for accuracy and reliability, we do not guarantee uninterrupted, error-free, or completely secure operation of our website.
We make no guarantees that products will meet every individual expectation beyond the specifications provided.
SECTION 12 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, ComfortSeat Bangladesh shall not be liable for:
- Indirect or consequential damages
- Loss of data or profits
- Delivery delays caused by third parties
- Technical interruptions beyond our control
Our total liability shall not exceed the amount paid for the purchased product.
SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold harmless ComfortSeat Bangladesh, its employees, partners, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or misuse of our website.
SECTION 14 – TERMINATION
We reserve the right to suspend or terminate your access to our website if you violate these Terms.
Obligations and liabilities incurred before termination shall survive termination.
SECTION 15 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of Bangladesh. Any disputes shall be subject to the jurisdiction of the courts of Bangladesh.
SECTION 16 – CONTACT INFORMATION
For any questions regarding these Terms, please contact:
ComfortSeat Bangladesh
Email: comfortseatbangladesh@gmail.com
Phone: 01308654075
Address: House #80/24, Road #2, Nayanagar, Vatara, Dhaka-1212, Bangladesh.